Call Center Operations Manager Job in Las Cruces 88001, New Mexico Us
Description: AWESOME opportunity in a thriving, fast-paced environment working hands on for a customer that is continually developing the next new waive in technology. The Operations Manager provides leadership, guidance, performance management and accountability to a team of 5 Supervisors for key performance measures. The position also involves working to ensure that the call center agents are meeting all service level objectives and client business objectives. Additional duties include managing the day to day functions of the service delivery team ensuring QA/Supervisors are in front of teams, Read more […]