Call Center Program Manager Job in Canton 02021, Massachusetts US
Call Center Program Manager http://www.lojack.com The process and project manager is responsible for the management of the contact center processes and for the implementation of corporate projects and initiatives that impact the contact center. S/he will work cross functionally with Marketing, IT, Sales and Operations as well as with their contact center partners to ensure the call center processes support the business need. S/he supports several moderately complex business processes and works on multiple projects as a project team member, or occasionally as a project leader. ESSENTIAL Read more […]