Call Center Supervisor Job in Clearwater, Florida Us
Purpose: Under the direction of the Call Center Manager, the Call Center Supervisor assures that daily operation of Call Center are high quality, efficient and in accordance with AIRS standards and specialty contracts. By training and mentoring Call Center staff, the Call Center Supervisor works to increase overall customer satisfaction. Essential Functions/Job Results Hire, train and supervise a diverse team of Information Referral specialists, interns and volunteers.Ensure that computer and telephone systems are functional and that resource databases are accurate.Schedule and Read more […]