Call Center Supervisor Job in Duluth 30097, Georgia Us

Overview of Responsibilities:First level exempt supervisory position requiring comprehensive working knowledge of call center concepts, practices, and procedures. Serve as a primary contact for problem resolution and data gathering regarding customer complaints, staffing, and work assignments.  Works under general supervision and has functional responsibility for one or more specific areas, projects, or divisions. Reports to the Pharmacy Resolution Call Center Director. Key Responsibilities: Oversee the day-to-day operations of the call center in alignment with the organization’s strategic Read more […]

April 28, 2011 • Tags: , • Posted in: General • Comments Off on Call Center Supervisor Job in Duluth 30097, Georgia Us