Care Center Agent II Job in Memphis 38119, Tennessee US
Industry leader actively looking for a Care Center Agent for a contract opportunity with the potential to convert to perm. In this role, you will be responding and resolving level II and/or III inbound calls and emails for retail (POS) software support desk issues. Looking for someone who understands business processes – not a PC helpdesk support analyst. REQUIRED SKILLS: Strong communication skillswritten and verbal. Strong customer service skills. Understanding of retail processes (retail management experience encompassing POS software would be ideal). Gen Accounting knowledge(understands Read more […]