Quality Assurance Manager, CB Collections recruitment
Job Description Reporting to the Head of Collection, HK, the Quality Assurance Manager is responsible for overseeing the overall quality assurance compliance in relation to CB Collection. The Manager is to drive various process improvement projects. Also responsible for handling customer feedback from various channels. This position is based in HK but will have occassional travel to the Shenzhen Collection Centre. Key Roles Responsibilities Ensure the team complies with the Bank’s Key Control Standards Represent HK CB Collections and work with Credit Operational Risk Manager for matters in relation Read more […]