Client Service Representative Job in Boston 02116, Massachusetts US
We currently have a need for a Client Service Representative (CSR) in our Boston office. This person will be responsible for client relationship and survey process management which consists of: § Survey Project Initiation (Up-front communication/advising)§ Customer Service and Project Management (Services multiple clients– external client, survey participants, participant raters, CRM, consultant, etc.)§ Data Delivery (Survey processing and quality control) § Account Management Survey Project Management Project Initiation includes detailed, up-front communication with contact(s) Read more […]