Command Center Analyst Job in Grapevine 76051, Texas US

COMMAND CENTER ANALYSTARI (Automotive Resources International), a billion-dollar fleet leasing and management company, headquartered in Mt. Laurel, NJ has an outstanding opportunity for an analytical problem solver with proven experience analyzing interpreting complex contact center technology data to monitor performance, forecast call volume and report on traffic variances.You will determine contact center staffing requirements to meet service objectives; analyze call volume traffic and develop accurate call volume forecasts; process schedule requests; consult with IT on system issues and schedule Read more […]

January 3, 2011 • Tags: , • Posted in: General • Comments Off on Command Center Analyst Job in Grapevine 76051, Texas US