Complaint Handling Coordinator Job in Elyria 44035, Ohio US

Industry Leader on the West Side of Cleveland is currently recruiting for a Complaint Handling Coordinator. BASIC FUNCTION:   This position is responsible for maintaining quality processes associated with customer complaint handling, including ensuring completeness and consistency of documentation, handling follow up on complaint information, communicating with other departments, and timely closures.   ESSENTIAL FUNCTIONS:   ·   Receive incoming customer calls, faxes, and emails, and ensure all required information for a complaint file is obtained and properly documented to make sound Read more […]

April 24, 2010 • Tags: , • Posted in: General • Comments Off on Complaint Handling Coordinator Job in Elyria 44035, Ohio US