Consumer Direct Strategic Partners Lead Representative Job in Oklahoma City 73112, Oklahoma US

Ability to coach and direct others Monitor and coach representatives to meet Quality Monitoring Standard First point of contact for questions on the floor from agents Look for ways to increase rep productivity and streamline processes Analyze system issues and report to IT/upper management Support agents in handling supervisor’s calls Provide direction for holiday floor support Assist management as needed Job Requirements: High school diploma required College level business and or communication courses a plus Strong verbal and written communication skills Read more […]

December 29, 2008 • Tags: , • Posted in: General • Comments Off on Consumer Direct Strategic Partners Lead Representative Job in Oklahoma City 73112, Oklahoma US