Contact Centre Manager Job in Portsmouth, Southern UK

Leading International Outsourcing/ BPO organisation has an exciting opening for an experienced Contact Centre/ Customer Services Manager who has a passion for delivering exceptional customer service. Based on a single site inbound operation you will be responsible for the effective delivery and service of a 120+ FTE operation so you must be able to demonstrate a track record of leading the delivery of a simialr Service centre.Key Skills AccountabilityDelivery of an efficient and effective customer focused contact centre operation, whilst achieving agreed SLAs/KPIsThorough understanding of end Read more […]

June 10, 2009 • Tags: , • Posted in: General • Comments Off on Contact Centre Manager Job in Portsmouth, Southern UK