Rep 2, Credit & Collections (Inbound) Job in Philadelphia, Pennsylvania US
Rep 2, Credit Collections (Inbound)Tasks: – Handles inbound calls that are routine-to-intermediate in complexity, escalating calls beyond scope of responsibility. Typically transfers calls to appropriate person as necessary. – Answers inquiries, resolves problems, and promotes products/services. Requires general knowledge of the organization, products, and/or services. – May assess needs and suggest/promote alternative products or services. – Navigates a computerized data entry system or other relevant applications. – Regular, consistent and punctual attendance. Must be able to work nights and Read more […]