Customer Assistance Center Specialist

Customer Assistance Center Specialist – Creve Couer, MOResponsible for meeting with customers experiencing financial hardship in a face-to-face environment in order to assist them with loan modifications for mortgage loans and repayment options on all types of credit products including HELOC, credit cards, auto loans, and personal loans. Provide excellent customer service. Resolve diverse issues. Present solutions based on individual customer’s needs. Communicate realistic customer expectations. Discuss alternative exit strategies. Create, maintain and track customer files pertaining to modification Read more […]

May 17, 2008 • Tags: , , , • Posted in: General • Comments Off on Customer Assistance Center Specialist