Customer Billing Representative Job in Midlands UK
Leicester Base salary : Up to £19,000 (experience related) + Bonus + Benefits (or package to c. £21,660)Location : Leicester (LE2 7QH) Analyse industry costs compared to the customer’s actual consumption of electricity and communicate the difference with our customers, agree payment of any outstanding balance and or recover any erroneous industry costs.Manage customer’s journey from beginning to end – Certify that our customers are billed accurately for their electricity consumption; Ensure that they are managed empathetically while agreeing realistic payment terms; Identify root cause of Read more […]