Customer Care Representative Job in Oakville L6K3V3, Ontario Canada
Job Description:*Contact prospects to introduce our client and gain registration*Obtain marketing information through use of scripted questions.*Place outbound calls as required to meet marketing program initiatives.*Contact customers with auction reminder calls, assistance with Professional, Standing Orders etc.*Answer all incoming customer phone calls within quality standards*Determine customer needs through effective questioning and evaluate need for call escalation.*Review escalated calls with Team Leader for resolution / assistance.*Place outbound follow up calls from customer interaction Read more […]