VP, Customer Experience and Service Quality recruitment
You will work with various business units to improve customer focus and awareness through communications, training and coaching. You will be responsible to run a program of communications initiatives creating a closer connection between staff and customers.Create new and innovative ideas and initiatives that drive customer focused behavior.This position will be responsible for ensuring high quality experiences from all customer interactions, services, service components, and department operations. Develop, implement, and maintain a robust customer service quality management system for all Read more […]
July 10, 2012
• Tags: Customer Experience and Service Quality recruitment, Retail Banking careers in the Singapore, VP • Posted in: Financial • Comments Off on VP, Customer Experience and Service Quality recruitment