Manager, Customer Experience & Service Quality recruitment

ResponsibilitiesThe Customer Experience and Service Quality Manager runs a range of change programs to help create a more customer focused approach Bankwide. You will bring best practices in creating customer focused culture and seamless customer experience. You will work various business units to improve customer focus and awareness through communications, training and coaching. You will be responsible to run a program of communications initiatives creating a closer connection between staff and customers. You will create new and innovative ideas and initiatives that drive customer focused behavior.This Read more […]

July 24, 2012 • Tags: , , , • Posted in: Financial • Comments Off on Manager, Customer Experience & Service Quality recruitment