Customer Pickup Coordinator I Job in Bedford Park, Illinois US

Customer Pickup Coordinator IServes as a customer advocate with a focus on improving new customer activation, pickup performance and responsiveness to customer issues at assigned terminal(s). Communicates with various internal and external resources to ensure a positive pickup experience. Acts as a change agent for various stakeholder audiences and assists with CPC program implementation and process updates. Essential Functions: Provides outstanding, responsive service to internal and external customers and performs customer issue resolution within defined timelines. Establishes new FedEx Ground Read more […]

October 1, 2010 • Tags: , • Posted in: General • Comments Off on Customer Pickup Coordinator I Job in Bedford Park, Illinois US