Customer Relationship Specialist

Customer Relationship Specialist – Nashville, TN (Account Retention/Sales)SUMMARY: Provides service to assigned customers to ensure existing maintenance accounts are retained, contracts are timely renewed, and additional revenue is generated. ESSENTIAL FUNCTIONS: Identifies, farms, and secures orders in assigned accounts for: Expiring services and contracts Opportunities to generate additional revenue through up-selling, proposals, RFPs, and ongoing marketing promotions Facilitates customer order requests for moves, adds, changes, and disconnects, initiating orders and ensuring orders completed Read more […]

July 17, 2008 • Tags: , , , , • Posted in: General • Comments Off on Customer Relationship Specialist