Customer Research Manager recruitment
Job Purpose: To manage agencies in the creation, development and provision of all customer research on behalf of the business To manage and develop the quarterly rolling programme of key customer service and performance measures that reflect our customer experience and satisfaction requirements. To work closely with the marketing teams and key stakeholders to help inform, and drive direct and measurable actions Source and deploy a full range of market research approaches to deliver research findings that support out product management teams to convert insight into tangible, differentiating customer Read more […]