Customer Retention Representative (Call Center) Job in Las Vegas, Nevada US

Position DetailsJob Description Cox Communications is looking for quick-thinking, customer-focused representatives to take calls from existing customers who want to disconnect or downgrade their services. The Customer Retention Representative works in a call center environment with the goal of troubleshooting, resolving problems, and persuading customers not to leave Cox or downgrade their services. Reporting to the Call Center Supervisor, the Customer Retention Representative is part of a supportive, service-oriented team that takes incoming calls from residential customers regarding their video, Read more […]

August 23, 2007 • Tags: , • Posted in: General • Comments Off on Customer Retention Representative (Call Center) Job in Las Vegas, Nevada US