Customer Service Clinical Liaison (MT/MLT) Job in Austin 78754, Texas US
Responsible for performing clinical-related issues (escalated and non-escalated). Serves as the Customer Service Department interface with the laboratory and related departments. Communicates with Customer Service Department management any problems, trends or new policies implemented by the laboratory and related departments in a timely manner. Responsible for delivering high quality service on all calls answered in any queue. Requires ability to multi-task in a high stress environment. Provides accurate and timely information to supporting cpl departments, clients, and patients. Adheres Read more […]