Supervisor, Customer Service Job in Center Valley 18034, Pennsylvania Us

Center Valley, PA – The Supervisor, Customer Service is responsible for the daily monitoring of assigned Customer Service Representatives (CSR) to ensure department quality and performance standards are achieved. The incumbent will actively participate in the development of all direct reports through monitoring, coaching, and counseling as needed. He/she will also ensure staff compliance with corporate guidelines and policies, and serve as a primary resource for identifying and resolving customer service issues. EOE M/F/D/V* Monitor direct reports daily and conduct a minimum of twenty call Read more […]

August 19, 2009 • Tags: , , • Posted in: General • Comments Off on Supervisor, Customer Service Job in Center Valley 18034, Pennsylvania Us