Team Leader, Customer Service Job in South Plainfield 07080, New Jersey US
Role Summary:To assist in all aspects of customer service organization to provide Lonza customer with superior customer service through process excellence. Primary Role Responsibilities: Provides back up to all Customer Service Team for both international and domestic accountsResponsible for implementation of SAP enhancements per direction of the Team Leader/ Manager in order to achieve constant process improvements.Manage orders for strategic accounts and non-strategic accounts as assignedResponsible for the timely resolution and communication to a variety of customer complaints and issues including Read more […]