Customer Service Manager Job in Highland 62249, Illinois US

Customer Service Manager Manages multiple teams of Customer Service Representatives to ensure high quality service is provided at all time. Manages the motivation and competence of the team. Is responsible for recruitment and training of team members, providing timely feedback and coaching, and addressing performance issues. Conducts monthly 1-2-1’s with team members and is responsible for setting clear and smart objectives, and delivering the annual performance review process. Maintains effective working relationships with key contacts (other Read more […]

November 25, 2010 • Tags: , • Posted in: General • Comments Off on Customer Service Manager Job in Highland 62249, Illinois US