Customer Service Manager Job in Somerset 08873, New Jersey Us

Oticon Medical LLC, an emerging leader in the manufacture of advanced bone anchored hearing technology seeks a Customer Service Manager to join our Somerset, NJ facility. The candidate will be responsible for the staffing, hiring, scheduling, training, skill development, supervision and coordination of all Customer Service Representatives.  Monitors CS Reps for quality assurance, troubleshooting of client problems, complaints, and inquiries.  Provides follow-up by phone, e-mail, or letter to ensure customer satisfaction.  Assists with call center, and with implementation of new system products Read more […]

June 3, 2010 • Tags: , • Posted in: General • Comments Off on Customer Service Manager Job in Somerset 08873, New Jersey Us