Customer Service Operations Supervisor Job in Ewing 08618, New Jersey US

Meet weekly with direct reports for performance metrics review and professional development. Facilitate regularly scheduled staff meetings. Perform annual staff reviews; establish individual goals for development. Motivate employees to reach department goals and objectives. Train and assist staff to handle work volume and issues, in accordance with company policies and procedures and RESPA compliant. Assist with daily scheduling for call volumes and adherence to client/company overall service level agreements (SLA). Establish and monitor goals for acceptable performance Read more […]

September 11, 2011 • Tags: , • Posted in: General • Comments Off on Customer Service Operations Supervisor Job in Ewing 08618, New Jersey US