Customer Service Representative (Claims) Job in Richmond 23220, Virginia US

Customer Service Representative is responsible for taking incoming calls from providers received into the Claims Customer Service queues.  The representative will handle all incoming calls quickly and efficiently while delivering quality customer service to the caller.  All issues are to be resolved within 24 to 48 hours of receipt.  The representative will also be responsible for responding to incoming faxes requesting claims status updates. The representative will identify any trends with calls denials or other claim related issues by the provider and share those findings with the Provider Read more […]

January 11, 2010 • Tags: , • Posted in: General • Comments Off on Customer Service Representative (Claims) Job in Richmond 23220, Virginia US