Customer Service Representative Job in Peabody 01960, Massachusetts US

Function: Retail customer support.   Duties and Responsibilities:1.   Answering inquires through the phone, email or fax machine, and processing the necessary information in a timely manner for the customer.2.    Sell product and place customer orders in computer system. 3.    Provide customers with product and service information. 4.    Up sell products and services. 5.    Transfer customer calls to appropriate staff. 6.    Identify, research, and resolve customer issues using the computer system. 7.    Follow-up on customer inquires not immediately resolved. 8.    Recognize, Read more […]

February 21, 2008 • Tags: , • Posted in: General • Comments Off on Customer Service Representative Job in Peabody 01960, Massachusetts US