Customer Service Team Manager recruitment

OptionsHouse is currently seeking a Customer Service Team Manager to be responsible for oversight of their customer service team. The Customer Service Team Manager will be responsible for ensuring the Customer Service Team delivers top-notch customer service to all current and potential OptionsHouse customers. Measurements of the team, creating a robust training program, increasing efficiency in terms of automation are just a few of the responsibilities of the CS Manager. Key Skills Responsibilities: Monitor reporting system to ensure Customer Service Representatives are maintaining a high Read more […]

June 8, 2009 • Tags: , • Posted in: Financial • Comments Off on Customer Service Team Manager recruitment