Customer Support Mgr 1 Job in Los Angeles, California US
Customer Support Mgr 1GENERAL SUMMARY Provides focus with EMC for all service issues to our internal and external customers. Acts as EMC’s ambassador/laision to the customer and as the customer’s representative within EMC. Applies technical expertise in order to resolve moderately complex customer issues by coordinating the technical support between the field and Customer Service managers. Interfaces with Senior Management, Engineering, Sales, Marketing, Customer Service and customers to resolve business, and technical issues on all products and services. PRINCIPAL DUTIES AND RESPONSIBILITIES Coordinates Read more […]