CUSTOMER SUPPORT REPRESENTATIVE I Job in Newark, New Jersey US

CUSTOMER SUPPORT REPRESENTATIVE IDescription Duties and Responsibilities: 1. Provide professional, courteous, responsive and accurate service to our customers.2. Responsible for providing customer service support on Cablevision products.3. Effective and efficient handling of customer transactions in real time including, but not limited to: working simultaneously with multiple software applications; immediate/direct keyboarding into customer service information systems; consistently following up on promises and commitments on a timely basis; and appropriately identify and escalate unresolved issues. Read more […]

April 7, 2009 • Tags: , • Posted in: General • Comments Off on CUSTOMER SUPPORT REPRESENTATIVE I Job in Newark, New Jersey US