Designated Support Engineer II

Designated Support Engineer II – SymmetrixGENERAL SUMMARY The EMC Designated Support Engineer II is an advanced resource that provides personalized, in-depth technical support and proactive planning to a designated customer. The Designated Support Engineer is the customer’s central point of contact for problem management, service call resolution, proactive support, and troubleshooting as it relates to the assigned EMC product/s . The DSE II combines highly complex technical skills with strong problem solving, communication, business, and management skills to address critical problems that frequently Read more […]

July 31, 2008 • Tags: , , • Posted in: General • Comments Off on Designated Support Engineer II