Desktop Support Engineer [Ref:Desktop Support Engineer (KM)] recruitment
Your Role:Desktop hardware/software installation and troubleshooting. Conduct PC setup and management with proper configurationProvide Help Desk hotline and technical support to usersRelocation for desktop items and maintains the correct inventory recordLog all incident and request cases on the call logging system. Keep customers informed on request status and progress and update the cases. Close the cases upon confirmation with usersAssist in new system or application implementationsHandle server backup/restore operations and system maintenanceWork with internal and external IT system owners to Read more […]