Director Customer Experience Job in Nashville, Tennessee US

Director Customer ExperienceReporting to the Senior Director Customer Experience, the Customer Experience Director is responsible for leading and growing a multi-functional Enterprise approach to Customer Experience and Service delivery. The primary focus is on optimizing the Customer Experience processes, social media strategy, customer satisfaction data analysis, and communication / partnership with teams internal and external to Asurion. Develops the Company’s Social Media Strategy and plays a direct role in its implementation. Drives customer experience improvement efforts aligned with Asurion’s Read more […]

August 15, 2010 • Tags: , • Posted in: General • Comments Off on Director Customer Experience Job in Nashville, Tennessee US