ETrading Support – contract or perm salary is negotiable recruitment
The focus of this position is to provide advanced business level support on the Meta Trader application and future trading platform to end customers and institutional clients and to escalate within the organization when needed while maintaining contact and communication to insure a proper service experience to our clients.Summary of tasks and responsibilitiesTo create, process and resolve support request: analyze the incoming request and provide resolution in case of problem to the end customerTo insure ownership of problem resolution when request goes beyond the e-trading support agent competency Read more […]