FIDELITY CUSTOMER SERVICE Job in Tuscaloosa, Alabama US

FIDELITY CUSTOMER SERVICEProvides professional and effective customer support to consumers via telephone, email or instant message. Answers general questions about clients products and services, processes a high volume of calls, identifies the root cause of issues, and must resolves a targeted percentage of all calls, tracks and documents inbound support requests and ensures proper notation of customers issues or problems, updates customer information and ensures accurate entry of contact information. Excellent computer and communication skills (verbal and written) are a must! Read more […]

August 10, 2008 • Tags: , • Posted in: General • Comments Off on FIDELITY CUSTOMER SERVICE Job in Tuscaloosa, Alabama US