Field Technician Associate – Desktop Support – (Ut
Description Essential Job FunctionsProvides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing Read more […]
Field Technician Associate – Arnold, MO
Essential Job Functions Responsibilities include the breakdown of existing systems, removal and proper disposal of existing equipment and installation of VDI equipment, troubleshooting problems as they arise. This includes insuring proper, well coordinated communications with the customer, maintaining required documentation of equipment, sanitizing hardware for disposal, updates to Change Management, DPAS updates, and resolving Systems Integration issues as they arise during the deactivation process. Provides on-site field support to customers including installation, and Read more […]