Senior Relationship Manager – financial clients recruitment
RETENTION: Retain all Dow Jones contract revenue in the assigned set of customers and ensure the Dow Jones products and services address customers’ business needsRELATIONSHIPS: Maintain high levels of customer satisfaction through regular communication and establishing strong customer relationships with all customers; ultimately to ensure customer loyalty due to the quality of our solutions, quality of our relationships and excellent level of responsiveness to client needs RENEWALS: Manage all aspects of the customer renewal process in a timely and structured manner; this will often require Read more […]