First Level Support Job in New Albany 43054, Ohio US

Title: 1st Level Support Analyst Location:  New Albany OH Duration: 10 Months Job Description:Follow established procedures to troubleshoot, coordinate and resolve systems related incidents. The 1st Level Analyst is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Ensure all reported production outages/incidents are documented properly within Service Center (ticketing tool).  Responsibilities:·         Follow established procedures to diagnose and trouble-shoot Read more […]

January 27, 2007 • Tags: , • Posted in: General • Comments Off on First Level Support Job in New Albany 43054, Ohio US