Client Services/Helpdesk Representative, Fitch Solutions. recruitment

The primary function of Client Services is to support the clients of Fitch Solutions in Europe, Middle East Africa by telephone and Email.  Along with other members of the client services team, the help desk is covered from 9:00 to 17:30 each working day.The successful candidate will provide a responsive and efficient telephone support service dealing with all client calls and ensuring the outcome is a satisfactory conclusion for the client. There are three main aspects to this role:1) Technical Support for Fitch Solutions Products • Manage Client query to ensure timely resolution • Use Read more […]

January 18, 2012 • Tags: , , , , • Posted in: Financial • Comments Off on Client Services/Helpdesk Representative, Fitch Solutions. recruitment