Desktop Support
Job Description:This position features:Provides phone and in-person support to users including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Shall effectively and professionally communicate with customers as well as other IT support elements.Qualifications:TS/SCI with Full Scope PolygraphExperience in a helpdesk environment. Experience supporting Active Directory based windows platforms Desired Read more […]