Genesys CTI (Computer Telephony Integration) Call Routing Professionals recruitment

Position I: Genesys Architect This person will be responsible to drive and evolve the overall Contact Center Technologies Architecture using Genesys Framework 7.6/8.x, Voice Multimedia Routing, CHAT , Infomart, SIP etc. Responsibilities include: Evaluate system proposals from an architectural perspective, including feasibility, practicality, technical viability, and consistency. Assesses infrastructures and applications and recommend solutions for upgrading the infrastructure and application to meet business needs. Creating High Availability and Disaster Recovery for Genesys solutions. Conduct Read more […]

February 15, 2012 • Tags: , , • Posted in: Financial • Comments Off on Genesys CTI (Computer Telephony Integration) Call Routing Professionals recruitment