German speaking Technical Support Job in Glasgow, Scotland UK
My client, one of the UK’s leading employers requires German speaking Technical Analysts. The purpose of this role is to provide resolution to requests at Level 1 and to demonstrate excellent customer service skills.Responsibilities:Perform first line telephone, web, and/or e-mail supportEscalate unresolved issuesIdentify sources and trends of technical problems to prevent future occurrencesMaintain individual performance targetsDevelop in depth knowledge of IT support tools for monitoring and reportingSkills/Competencies:Fluent German and EnglishPrevious experience in Technical SupportExperience Read more […]
December 23, 2009
• Tags: German speaking Technical Support Job in Glasgow, Scotland Uk • Posted in: General • Comments Off on German speaking Technical Support Job in Glasgow, Scotland UK