Customer Support Analyst, Global Operations Job in Parsippany, New Jersey Us
Position Purpose:Serves as the primary support liaison between the client and IMS. Maintains post-sale contact with clients in order to facilitate a positive and productive long-term relationship. Ensures contract fulfillment to specifications. Entry-level position appropriate for recent college graduates.Principal Accountabilities:Under close supervision, the Client Service Analyst ensures the fulfillment of the specification of the contract or possibly ad-hoc requests of the customers. Builds, establishes and maintains positive relationships with clients and serves as their day-to-day contact. Read more […]