Grievance and Appeals Case Manager Job in Glendale, California Us

Position located within Correspondence center, reporting to Correspondence Center Team Lead or to Correspondence Center Assistant Director. Responsible for handling member concerns through research communication w/ involved departments / member. Partner w/ internal external departments staff to achieve resolution for member concerns. Manage database for cases. Responsible for timely case resolution maintaining compliance.Essential Functions:- Participate in managing the organization’s complaint grievance process- Accountable for investigation of all issues, including Read more […]

September 23, 2010 • Tags: , • Posted in: General • Comments Off on Grievance and Appeals Case Manager Job in Glendale, California Us