Head of Customer Strategy (M/F) LMIM502443 recruitment
Job description As Head of Customer Strategy, your purpose will be to help enable the Wealth Management team to continuously listen and deeply understand affluent customers, and to design and ensure the delivery of a superior customer experience through the identification of concrete improvement strategies and actions. Key responsibilities: Coordinate customer research, segmentation and proposition testing activities. Putting in place customer metrics and on-line, off-line feedback systems (eg Net Promoting Score, web analytics) aligned with Group guidelines Create a process to systematically Read more […]
June 1, 2012
• Tags: Asset Management careers in the Luxembourg, F) LMIM502443 recruitment, Head of Customer Strategy (M • Posted in: Financial • Comments Off on Head of Customer Strategy (M/F) LMIM502443 recruitment