Health Plan Service Specialist Int.
Health Plan Service Specialist Int. – Corona, CA***1 of5 HPSS Intermediate openings*** The Health Plan Service Specialist functions as a member of the Management Team. Interacts as necessary with Team Managers, Quality Assurance and staff to support the development of the Customer Service Representative; provides feedback to Team Managers that may be used in corrective action. May provide backup support to Team Managers. May assist CSRs with complicated member issues and inquires. Essential Functions: – As part of action planning and improving performance capabilities, HPSS is responsible to provide Read more […]