Help Desk Analyst Job in Cary, North Carolina US
The selected candidate will provide Tier 1 Help desk support including: – Receipt of customer calls and emails, – Performing password resets and account unlocks for mainframe, NCID, and network systems,- Problem identification, diagnosis, and resolution for PC, LAN, printer, E-mail, and applications. – Tickets will be logged and assigned to IT specialist as required.- Managing trouble tickets through the Help Desk application,Knowledge, Skills, and Ability Requirements:- Minimum of two (2) years of current experience performing Information Technology Help Desk services.- Must possess at least one Read more […]
May 16, 2009
• Tags: Help Desk Analyst Job in Cary, North Carolina Us • Posted in: General • Comments Off on Help Desk Analyst Job in Cary, North Carolina US