Help Desk Analyst Job in Manhattan 10016, New York Us

Description Help Desk SupportFast paced computer services firm seeks Help Desk – Service Desk personnel to support a large client’s internal technical call center in the New York City area.  Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 7, 2000, XP, MS Office Suite 2007, and Novell Client 6.0 GroupWise 6.5.  Duties entail: Opening, updating and closing support tickets in Remedy, as well as first level triaging and resolution of support requests.  High volume call center environment providing end user Read more […]

February 21, 2011 • Tags: , • Posted in: General • Comments Off on Help Desk Analyst Job in Manhattan 10016, New York Us